Terms and Conditions

SHIPPING POLICY: 

Pre-made items: 2-4 business days for processing. In extreme cases, 1-2 weeks.

Made to order items: 3-4 weeks for production and fulfillment. In extreme cases, 5-6 weeks. Estimated shipping dates will be in the description of each preorder item. If your order includes a preorder item, the entire order will be shipped once the preorder is completed and processed.

Attention International Customers:

International shoppers are responsible for any potential import duties, taxes, or customs fees that may apply upon delivery. These charges vary by country and are not included in your purchase price.

To help balance any additional fees, we keep our base shipping cost as low as possible. All international orders include tracking + insurance for reliable delivery.

*please check product description before you purchase as we do not offer refunds.

EVR IS NOT RESPONSIBLE FOR ANY LOST PACKAGES THROUGH SHIPMENT. 

CONTACT SHIPPING CARRIER IF LOST.

REFUND POLICY:

ALL SALES ARE FINAL. NO REFUNDS UNDER ANY CIRCUMSTANCE.(returns, changes to order, or exchange once the item is shipped out or started production.) Please read all product descriptions carefully before purchasing.

You can always contact us for any questions at sales@evrnewyork.com.

Damages and issues
Please inspect your order upon reception and contact us within 24 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Some of our clothes feature deliberate distressing. These items will be clearly marked in the description. Clothing with intentional rips or distressing should not be considered damaged as it was intentional.Many of our clothes feature deliberate distressing. These items will be clearly marked in the description. Clothing with intentional rips or distressing should not be considered damaged as it was intentional.

EVR IS NOT RESPONSIBLE FOR ANY LOST PACKAGES THROUGH SHIPMENT. 

CONTACT SHIPPING CARRIER IF LOST.

CHARGEBACK POLICY:

1. By making a purchase on our website, you agree to the terms and conditions. We reserve the right to update and change these terms and conditions at any given moment.
2. All customers confirm they have read and agreed to our terms and conditions before making a purchase.
3. If a chargeback is placed, EVR has evidence that the customer has agreed to our terms and conditions. This evidence will be used during any dispute case.